Testimonials

The team at BE is phenomenal. I have been working with them since 2012 and they just continue to blow away expectations. Their Benefit Counselors are top notch and they constantly deliver quality service with what can be a difficult process with lots of moving parts. They are flexible and at the end of the day a tremendous partner.

I wanted to thank you for your work on my client. We received very positive feedback from the client; per Lisa, they are so used to receiving complaints from employees that it was nice for once to receive resounding positive feedback about the services you provided. Per Lisa, having the call center available made their program feel like it had graduated to another level. She used the call center personally for her own enrollment to test it, and said that it was really easy. They would like to engage your services for their next OE so we’ll definitely keep that in mind. Thanks again – we truly appreciate all your work!!!

The team at BE does an incredible job. Out of all of the firms we have done business with they have been the most creative and flexible. They are very creative and always work to find a solution even if it is a nonstandard request. Additionally, the feedback from our clients has been incredible. At the end of the day the team at BE tries harder than anyone else and has always performed.

We trusted BE with one of our largest clients and everything went incredibly well. They preach the value of moving enrollment strategies from self-service to full-service (counselor assisted) and there is a reason for that – it works! This client had employees that speak French, Spanish, Vietnamese, and Cantonese and they provided top notch Benefit Counselors to support this population. The feedback was beyond positive!

We have partnered with Benefit Educators on multiple opportunities and find them very flexible to adapt to the needs of the client and creative in thinking outside the box to communicate effectively with non-traditional and diverse employee populations. They take on a lot of the heavy lifting during open enrollment for our clients and increase employee comprehension of their complete benefits package. They are a true partner with our team and we enjoy working with them.

I want to thank you for your help on this client with such short notice. Your team is wonderful, and I look forward to working on many more cases with you in the near future. I highly recommend Benefit Educators!

I recommend BE to any broker looking for a trustworthy and reliable partner for their enrollment and communication needs. They are extremely responsive and do a great job.

There are a lot of enrollment firms out there and the BE team definitely sets themselves apart based on how flexible they are and the feedback we receive from clients. I definitely recommend them as a partner to advance benefit communication and enrollment strategies.

Benefit Educators, LLC creates a seamless extension of our HR group, giving employees individual attention when making benefit selections. The team at Benefit Educators, LLC is reliable and follows through on their commitments.

Embarking upon an active open enrollment was a large undertaking for our team; doing that while harmonizing benefits with 3 other subsidiaries was enormous. Having a partner like Benefit Educators assisted not only our internal team but also our associates. They took the time to explain the new benefits and even guide them towards what would be the best fit for both their financial and medical needs. The team behind the scenes was quick to action when anything arose. We are excited that this partnership will be able to move past just our open enrollment sessions!

The Benefit Counselors assigned to our site represented both your company and Qarbon well. They were knowledgeable, professional and friendly. They were able to meet with any employee that came up, regardless if they were on time or missed their appointment completely. We had the same experience with the Benefit Counselors. They were very timely and courteous. Our employees were very satisfied with the service they provided. Our CEO commented to Tracy and I that this was the best enrollment that he has seen in the last 7 years!

Our employees really liked using the Call Center to enroll as opposed to going online. Having every employee talk to someone about our benefits program has been awesome.

For the past four years I have been working on ways to better educate and enroll my employees in benefits during our annual enrollment. My employees are spread across the continental US and Hawaii and speak many different languages. HR Managers would have employees complete paper forms and then enter those elections into our HR system. This process is very slow, prone to errors, and not well received by my employees (typical participation is around 30%).

Benefit Educators was able to eliminate these problems. They learned all our benefits and our HR system, were able to accommodate every language we needed, and were very flexible. Their online scheduling system was very easy to use and, when any problems came up, they were quick to address them. Speaking to someone in their native language allowed my employees to better understand our benefits and make educated enrollment decisions.

This year we had over 46% participation, my HR Managers were not struggling to enter paper forms, and errors were minimized. Overall, Benefit Educators was able to completely transform my open enrollment into a streamlined process.

We recently used BE for our Annual Open Enrollment for 2021. We had switched medical insurance carriers and just about doubled in size over the course of the year so we needed some extra help. They were beyond helpful and communicative. Employees were easily able to call them and schedule appointments or get a quick answer whenever necessary. My favorite part of working with them was once OE was completed. They kept a very detailed record of their calls with employees so we could help verify some information, etc. after the fact. We will definitely be using them for years to come!

As our organization continues to grow, it was becoming a challenge to enroll and communicate our benefits. The partnership with BE brought us enrollment technology but also the help of Benefit Counselors that provide full-service support to our associates. The team at BE does a great job and have been very attentive to any issues that arise!

I am following up to thank you and your team at Benefit Educators for your great support and wonderful customer service. Thank you as well for your willingness to extend your services to add more days and appointments to support our employees and our HR Team with the 2021 Open Enrollment.

The team at BE did a great job. Anytime there was an issue they were extremely responsive. They handled our data requirements much better than the prior vendor – they made our lives easier. They are a great partner for enrollment and communication support.

BE delivered on everything as promised. They did a great job. We moved from self-service to full-service enrollment [using Benefit Counselors] and we got great feedback from the operations team about the one-on-one process. The partnership with BE made it so much easier for the HR team and our employees.